1. Delivery time
The normal delivery time is 6-7 working days from the day the order was placed within Sweden. For internationell orders the delivery time varys for up to 20 working days. You always have the possibility to cancel the purchase if a longer delivery delay occur. Please contact our Customer Service if you wish to cancel your purchase.
2. Confirmation
We will send an order confirmation with information about your purchase by e-mail as soon as we have received your order. We recommend that you save the order confirmation if you should need to contact Customer Service.
3. Payment options
Card
At present, we accept VISA, Mastercard and Diners.
When you pay with credit card, the payment is handled by our payment partner Pay&Read (www.pay-read.se) to guarantee secure payments. This is how it works:
- When you have verified your personal details, you will be Pay&Reads secure paymentserver.
- Choose your credit card type i.e. (Visa, Mastercard and Diners), state your card number and validation date.
- A control is carried out to make sure that your data is correct and that there is money on your account.
- The money is reserved on your account. This means that you have no access to the amount but it has not yet been transferred to Psaros Flyfishing.
- The shipping will take place in connection with the money transfer.
You can read more about Pay&Read at http://www.pay-read.se
4. Freight
A freight cost of $20 USD is added to each order.
5. Transportation
Psaros Flyfishing accepts the economic responsibility if products are damaged or missing during transport. However, you are required to contact our Customer Service within 14 days. The economic responsibility is yours if products are damaged or missing during the return transport.
6. Return policy
You have the right to return undamaged and unused products. Notification about this shall be done immediately upon reception of the product or latest 14 days after reception. Notify Customer Service.
The returned product shall be in an unused and undamaged state in its original package.
Psaros Flyfishing guarantees that the products you have ordered are free from errors at the time of delivery. If you should receive a defect or wrongly supplied product, contact Customer Service without delay or at the latest within 14 days after reception. Return the product in the state that it was received followed by a damage or error report. The returned product shall be in an unused and undamaged state in its original package.
IMPORTANT! You must contact Customer Service before you return wrongly supplied or damaged products to get the return request approved.
The responsibility for errors in ordered products is limited to the terms now stated.
8. Security
Psaros Flyfishing uses SSL (Secure Socket Layer) which is a protocol for secure transmission of data over the Internet (or other networks). A protocol is a set of rules and procedures on how data are to be handled.
SSL protocol processes the data in several different ways in the purpose of making it unreadable for malicious third parties. The processing is called encryption. When the data is received by the recipient SSL reprocesses (decrypts) it again to make it readable for the recipient and a control is made to ensure that the sender of the data is the valid one (Server authentication). It also checks that the data have not been changed during transmission (Message integrity).
SSL uses digital certificates to validate sender, recipient or both sender and recipient of the data transfer. A digital certificate is the "tool" that is used to tie the information about an individual or a company to a so called "public key". This key has two purposes:
All SSL certificates for the Internet use are handled by companies that are certified as certificate creators (or authorities). This brings that all SSL-certificates are unique and correctly made. Everyone applying for a SSL-certificate has to prove their company or their own identity to be able to purchase the certificate.
The only demand for customers is that they have a webbrowser that can use SSL which two of the most common webbrowsers Internet Explorer and Netscape communicator have been able to since long.
9. Governing Law and Jurisdiction
Contracts between you and Psaros Flyfishing shall be governed by Swedish Law.
Psaros Flyfishing follows the recommendations of the Swedish Consumer Authority.